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Owned and operated by Summit Wellness USA, our team is ready to help with product questions, orders, or anything in between.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Larger items like massage chairs and infrared saunas may include specific delivery instructions via email once shipped.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your shipment in real time. If your tracking information has not updated within 48 hours, feel free to contact our team for an update.
What is your return policy?
We offer 30-Day Returns on eligible items. If a massage chair, sauna, or recovery product is not the right fit, please review our Return Policy page for detailed instructions on how to start a return. Our team is happy to walk you through the process.
Can I exchange a product for a different model?
Yes, exchanges are available within the return window. Whether you want to swap a red light therapy mat for a different size or upgrade your massage chair model, contact us and we will help coordinate the exchange.
How do I choose the right massage chair for my needs?
Consider the types of massage programs you prefer, the space available in your home, and any specific areas of the body you want to target. Our product pages include detailed feature breakdowns, and our team can provide personalized recommendations if you need guidance.
What should I know before setting up an infrared sauna at home?
Check that you have a dedicated electrical outlet that meets the sauna's power requirements, and ensure the room has adequate ventilation and clearance around the unit. Each sauna listing includes setup dimensions and electrical specs to help you plan ahead.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Every massage chair, sauna, and recovery product is built with durable materials designed for long-term daily use.
30-Day Returns
Not the right fit for your space or routine? Our return policy makes it simple to start a 30-Day Returns.
